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Bibliography: Business, Government & Military, Books & Web sites

Bibliography
Business, Military & Government
Books, Articles, Web Sites & Seminars in English and French
Compiled by PDI Global Intelligence Team

1. Innovation
recommended websites

2. Risk Assessment, Analysis & Mitigation
Seminars
Books
Recommended Web Sites

Protecting Trade Secrets
     and Confidentiality

3. Policy and Strategy Formulation,
    Strategic Thinking

Seminars
What Is Policy?
    Strategic and Operational Policies

Books
Articles
Books in French

4. Intelligence & Counterintelligence
Seminars
Books: Analysis & Competitive Intelligence (CI)
Books: Courtesy of CIA Web Site
Books: Intelligence Security & Counterintelligence
Books: Opportunity Prediction & Threat Incubation
Web Sites: CI & Counterintelligence
Web Sites: U.S. Government & U.S. Congress
Web Sites: Gov'ts of Canada, UK & Australia
Books in French: CI & Counterintelligence
Web Sites in French: CI & Counterintelligence


5. Leadership, Coaching, Motivation,
    Recruiting, Accountability
    and Governance

Seminars
Books
Web Sites
Books in French


6. Balanced Scorecard, Strategy Maps,
     Performance Dashboards;
    Activity-Based Costing

Seminars
Books
Articles


7. Facilitation Skills & Brainstorming
Seminars
Books


8. Negotiation, Mediation
    and Conflict Resolution

Seminars
Mediation, Arbitration and Negotiation Planning Tools
Web Sites
Books
Books in French


9. Finance, Governance,
    Auditing & Accounting

Seminars
Books
Web Sites
Books in French


10. Coaching & Mentoring
Books


11. Communication & Presentation Skills

Seminars
Books


12. Project Management
Seminars
Books
Web Sites: Project Management
Books in French

13. Management of Change
Seminars
Books


14. How to Manage Your Boss
Seminars
Books
Recommended Websites

15. Team Building

Seminars
Books


16. Time Management,
      Team Productivity
      Career & Life Planning
Seminars
Books
Videos
Articles
Web Sites
Books in French


17. Executive Assistants, Secretaries
     Office Managers
     & Administrative Professionals
Seminars
Inhouse Seminars in French
Books in English
Books in French
Recommended Web Sites

18. Record Management:
      Document Organization
      Filing Systems:
      Evaluation, Selection
      and Archiving
Seminars
Books
Recommended Web Sites

19. Total Quality and
      Productivity Management

Books


20. Technology, E-Business,
      Search Engines and
      Other Web-Based Tools

Books
Articles
Books in French

21. Educational Sites for Children
English
French

  1. INNOVATION

  2. RISK: THREAT IDENTIFICATION & CHARACTERIZATION,
    RISK ASSESSMENT & MITIGATION

  3. POLICY, STRATEGY FORMULATION & STRATEGIC THINKING

  4. INTELLIGENCE AND COUNTERINTELLIGENCE
    IN BUSINESS & GOVERNMENT

  5. LEADERSHIP, COACHING, MOTIVATION, RECRUITING, ACCOUNTABILITY & GOVERNANCE

  6. BALANCED SCORECARD; STRATEGY MAPS
  7. FACILITATION SKILLS & BRAINSTORMING

  8. NEGOTIATION, MEDIATION & CONFLICT RESOLUTION

  9. FINANCE, GOVERNANCE, AUDITING, ACCOUNTING

COACHING & MENTORING

BOOKS

  • Cuomo, Mathilda Raffa: The Person Who Changed My Life: Prominent People Recall Their Mentors, Barnes & Noble. 2002. ISBN 0-7607-3953-6.
  • Orman, Suze: 9 Steps to Financial Freedom: Practical and Spiritual Steps So You Can Stop Worrying, Three Rivers Press. 2000. ISBN: 0609801864
  • Richardson, Cheryl: Take Time for Your Life: A Personal Coach's Seven-Step Program for Creating the Life You Want, Broadway Books. 1999. ISBN: 0767902076.
  • Ruiz, Don Miguel: The Four Agreements: A Practical Guide to Personal Freedom, Amber-Allen Pub. 1997. ISBN: 1878424319
  • Wellington, Sheila: Be Your Own Mentor: Strategies from Top Women on the Secrets of Success. Random House, New York, 2001. ISBN: 037550060X

COMMUNICATION & PRESENTATION SKILLS

SEMINARS

BOOKS

  • Kevin Daley, Laura Daley-Caravella: Talk Your Way to the Top: How to Address Any Audience Like Your Career Depends on It, McGraw-Hill, New York, 2003. ISBN: 007140564X.
    Abridged Audio-CD Edition, American Media International, 2004. ISBN: 1932378332.

PROJECT MANAGEMENT

SEMINARS

BOOKS

  • Bernstein, Peter L. Against the Gods: The remarkable Story of Risk. John Wiley & Sons, Inc. New York, 1996.
  • Campbell, Clark A.: The One-Page Project Manager: Communicate and Manage Any Project With a Single Sheet of Paper Paperback, John Wiley & Sons Ltd., New York, October 2006
  • Chapman, Chris and Stephen Ward. Project Risk Management: Processes, Techniques and Insights. John Wiley & Sons Ltd., New York, 1977.
  • Davis, Stanley M. Paul R. Lawrence. Matrix: Series on Organization Development. Addison-Wesley Publishing Company, 1977.
  • Dorofee, Audrey J., Julie A. Walker, Christopher J. Alberts, Ronald P. Higuera, Richard L. Murphy and Ray C. Williams. Continuous Risk Management Guidebook, Carnegie Mellon University, 1996.
  • Gido, Jack. An Introduction to Project Planning. Second Edition, Industrial Press, New York, 1985.
  • Kerzner, Harold: Project Management Best Practices: Achieving Global Excellence. Hardcover, John Wiley & Sons Ltd., New York, 2006.
  • Kerzner, Harold. Project Management: A System Approach to Planning, Scheduling, and Controlling. Nelson Canada, Scarborough, Ontario, 1989.
  • Kezsbom, Deborah S., Donald L. Schilling and Katherine A. Edward. Dynamic Project Management: A Practical Guide for Managers & Engineers. Wiley-Interscience Publication, New York, 1989.
  • Morris, Peter W. G. and George H. Hough. The Anatomy of Major Projects. John Wiley & Sons, New York, 1987.
  • Portny, Stanley E.: Project Management For Dummies, 2nd Edition, Paperback, John Wiley & Sons, New York, November 2006.
  • Pressman, Andy: Professional Practice 101 : Business Strategies and Case Studies in Architecture, Wiley, 2006, ISBN: 0471683663.
  • Purba, Sanjiv, David Sawh and Bharat Shah. How to Manage a Successful Software Project: Methodologies, Techniques, Tools. Wiley-QED Publication, John Wiley & Sons, Inc., New York, 1995.
  • William Ramroth: Project Management for Design Professionals, ISBN: 978-1419528125 (Paperback), Kaplan Business, 2006.
  • Schein, Edgar H. Process Consultation: Its Role in Organization Development. Addison-Wesley Publishing Company, Massachusetts, Ontario, 1969.
  • Sherif, Mostafa Hashem: Managing Projects in Telecommunication Services (Hardcover), ISBN: 0471713430, Wiley-IEEE Press, 2006.
  • Simons, Robert. Levers of Control: How Managers Use Innovatrice Control Systems to Drive Strategic Renewal.Harvard Business School Press, Boston, 1995.
  • Souder, William E. Managing New Product Innovations. Lexington Books, Massachusetts, Ont, 1987.
  • Ulrich, Dave. Human Resource Champions: The Next Agenda for Adding Value and Delivering Results. Harvard Business School Press, Boston, 1997.
  • Wysocki, Robert K., Robert Jr. Beck and David B. Crane. Effective Project Management: How to Plan, Manage, and Deliver Projects on Time and within Budget. John Wiley & Sons, Inc., New York, 1995.
  • Wysocki, Robert K.: Effective Project Management: Traditional, Adaptive, Extreme. 4th Edition, Paperback, John Wiley & Sons, Inc., New York, 2006

RECOMMENDED WEB SITES: PROJECT MANAGEMENT

BOOKS IN FRENCH: PROJECT & RISK MANAGEMENT

  • AFITEP. Le management de projet : principes et pratique. Afnor, 1998.
  • Bonnet, Claude. Réussir des projets : construire un avant-projet. Chronique Sociale, Lyon, 1998.
  • Cazaubon, Christian, Gino Gramacia et Gérard Massard. Management de projet technique : méthodes et outils. Ellipses, Paris, 1997.
  • Chambon, Martine et Henri Pérouze, préface de Pierre Ducret. Conduire un projet dans les services. Chronique Sociale, Lyon, 1998.
  • Fiehl, Jean-Félix. Savoir réussir ses projets : des notions clés, des situations réelles, des solutions concrètes. Éditions Retz, Paris, 2000.
  • Lefébure, René et Gilles Venturi. Gestion de la relation client: panorama des produits et conduite de projets, Éditions Eyrolles, Paris, 2000.
  • Levan, Serge K. Le projet Workflow : concepts et outils au service des organisations. Éditions Eyrolles, Paris, 1999.
  • Maders, Henri-Pierre et Pierre Lemaître. Conduire un projet dans le tertiaire : principes, démarche, outils et illustrations. Éditions d'Organisation, Paris, 2000.
  • Pansard, Jacques. Réussir son projet système d'information : les règles d'or. Éditions d'Organisation, Paris, 2000.

MANAGEMENT OF CHANGE
(Also see Leadership, Strategy, Negotiation, Project Management)

SEMINARS

BOOKS

  • Beckhard, Richard and Pritchard Wendy. Organizational Transitions: Managing Complex Change. Addison-Wesley, 1979.
  • Beckhard, Richard. Changing The Essence: The Art of Creating and Leading Fundamental Change. Jossey-Bass Publishers, San Francisco, 1992.
HOW TO MANAGE YOUR BOSS

SEMINARS
BOOKS
WEBSITES

TEAM BUILDING

SEMINARS

BOOKS

  • Beckhard, Richard. Changing The Essence: The Art of Creating and Leading Fundamental Change. Jossey-Bass Publishers, San Francisco, 1992.
  • Belasco, James A. and C. Ralph. Flight of the Buffalo: Soaring to Excellence, Learning to Let Employees Lead. Warner Books, Inc., New York, 1993.
  • Dyer, William G. Team Building: Issues and Alternatives. Addison-Wesley Publishing Company, Massachusetts, 1977.
  • Katzenbach, Jon R. and Douglas K. Smith. The Wisdom of Teams: Creating the High-Performance Organization. Harvard Business School Press, Boston, Massachusetts, 1993.
  • Laiken, Marilyn. The Anatony of High Performing Teams: A Leader's Handbook Guidance. Series 6, The Ontario Institute for Studies in Education, OISE Press, Toronto, 1994.
  • Luft, Joseph. Group Processes: An Introduction to Group Dynamics. Mayfield Company, Palo Alto, California, 1963.
  • Quick, Thomas L. Successful Team Building. Amacom, American Management Association, New York , 1992.
  • Schein, Edgar H. Process Consultation: Its Role in Organization Development. Addison-Wesley Publishing Company, Massachusetts, 1969.
TIME MANAGEMENT, TEAM PRODUCTIVITY,
CAREER & LIFE PLANNING

SEMINARS
BOOKS
TIME MANAGEMENT VIDEOS
TIME MANAGEMENT ARTICLES
TIME MANAGEMENT WEBSITES
TIME MANAGEMENT BOOKS IN FRENCH

EXECUTIVE ASSISTANTS, SECRETARIES & ADMINISTRATIVE PROFESSIONALS

SEMINARS
BOOKS
VIDEOS
WEBSITES

MANAGEMENT & LEADERSHIP FOR WOMEN

SEMINARS

BOOKS

TOTAL QUALITY AND PRODUCTIVITY MANAGEMENT

BOOKS

  • Boeing Support Services. Continuous Quality Improvement. Boeing, Seattle, 1989.
  • Huge, Earnst. Total Quality: An Executive Guide for the 1990s. Business One Irwing, Homewood, Illinois, 1990.
  • Porter, Michael E. Competitive Advantage: Creating and Sustaining Superior Performance. The Free Press, New York, 1986.
  • Ross, Phillip J. Taguchi Techniques for Quality Engineering. McGraw-Hill, New York, 1988.
  • Schonberger, Richard J. World Class Manufacturing: The Lessons of Simplicity Applied. The Free Press, New York, 1986.
  • Souder, William E. Managing New Products Innovations. Lexington Books, Lexington, Mass., 1987.

TECHNOLOGY, E-BUSINESS, SEARCH ENGINES & OTHER WEB-BASED TOOLS

RECOMMENDED WEB SITES

BOOKS

  • Berners-Lee, Tim. Weaving the Web. San Francisco Harper, 1999.
  • Buckingham, Marcus & Curt Coffman. First, Break all the Rules: What the World’s Greatest Managers Do Differently. Simon & Schuster, New York, 1999.
  • Dertouzos, Michael. What Will Be: How the New World of Information Will Change Our Lives. Harper Collins Publishers, Inc., New York, 1997.
  • Downes, Larry and Chunka Mui. Unleashing the Killer App: Digital Strategies for Market Dominance. Harvard Business School Press, Boston, 1998.
  • Fine, Charles H. Clock Speed. Perseus Books, Reading MA, 1998.
  • Hagel III, John and Arthur G. Armstrong. Net Gain: Expanding Markets Through Virtual Communities. Harvard Business School Press, Boston, 1997.
  • Hagel III, John and Marc Singer. Net Worth: Shaping Markets When Customers Make the Rules. Harvard Business School Press, Boston, 1999.
  • Hartman, Amir, John Sifonis and John Kador. Net Ready: Strategies for Success in the Economy. McGraw-Hill, 2000.
  • Kalakota, Dr. Ravi and Marcia Robinson. E-Business: Roadmap for Success. Addison Wesley Longman, 1999.
  • Randall, Stross E. eBoys: The First Inside Account of Venture Capitalists at Work. Crown Publishers, New York, 2000.
  • Siegel, David. Futurize your Enterprise. John Wiley & Sons, New York, 1999.

  • Southwick, Karen. Silicon Gold Rush. John Wiley & Sons, 1999.
  • Tapscott, Don, David Ticoll and Alex Lowy. Digital Capital: Harnessing the Power of Business Webs. Harvard Business School Press, Boston, 2000.
ARTICLES: TECHNOLOGY, E-BUSINESS & WEB-BASED TOOLS

  • Alexander, Steve. E-mail as a Time-Saver. Computerworld. Framingham, Aug. 24 1998, 2 pages.
  • Anonymous. The "H" in Hilton Stands for Hi-tech. Nation's Restaurant News, New York, Nov. 3 1997, 4 pages.
  • Anonymous. Time-pacing Basics. Harvard Business Review, Boston, March/Apr. 1998, 2 pages.
  • Coutu, Diane L. Organization: Trust in Virtual Teams. Harvard Business Review, Boston, May/June 1998, 2 pages.
  • Dell, Michael S. Where House. Forbes, New York, Nov. 30 1998, 2 pages.
  • Dennis, Anita. The Virtual Multioffice Firm. Journal of Accountancy, New York, July 1998, 5 pages.
  • Dennis, Richard M., Phil. Davies Flavin and J. Graham. Online R&D Management: The Way Forward. R&D Management, Oxford, Jan. 1998, 1 page.
  • Eisenhardt, Kathleen M. Brown, Shona L. Time pacing: Competing in Markets that Won't Stand Still. Harvard Business Review, Boston, March/Apr. 1998, 9 pages.
  • Flynn, Gillian. An ad Agency Pitches for the Virtual Office. Workforce, Costa Mesa, Nov. 1997, 6 pages.
  • Jarvenpaa, Sirkka L., Kathleen Knoll and Dorothy E. Leidner. Is Anybody Out There? Antecedents of Trust in Global Virtual Teams, Journal of Management Information Systems, Armonk, Spring 1998, 25 pages.
  • Jastrow, David. Virtual Class Saves Real Time. Computer Reseller News, Manhasset, May 25 1998, 2 pages.
  • Kahan, Stuart. A 44-year-old Firm With an Eye on the Future. The Practical accountant, Boston, Sept. 1997, 4 pages.
  • Kauffmann, Bruce G. The Virtual Meeting Becomes Reality. American Gas, Arlington, May 1998, 3 pages.
  • Kunz, John C., Tore R. Christiansen, Geoff R. Cohen, Yan. Jin and Raymond E. Levitt. The Virtual Design Team. Association for Computing Machinery, Communications of the ACM., New York, Nov. 1998, 9 pages.
  • Larmer, Felice L. 'Virtual Agent': Maximizes Small Bank Reach. National Underwriter, Cincinnati, Apr. 13 1998, 3 pages.
  • Lewis, Robert. Membership and Management of a 'Virtual' Team: The Perspectives of a Research Manager. R&D Management, Oxford, Jan. 1998, 1 page.
  • Love, Thomas. A High-Tech Way To Save Time And Money. Nation's business, Washington, June 1998, 2 pages.
  • Martin, Justin. Ultra-wired. Fortune, New York, Aug. 3 1998, 4 pages.
  • Melymuka, Kathleen. What you Heard is not What I Said. Computerworld, Framingham, July 13 1998, 3 pages.
  • Nonaka, Ikujiro and Noboru Konno. The concept of "ba": Building a Foundation for Knowledge Creation. California Management Review, Berkeley, Spring 1998, 10 pages.
  • Pickard, Jane. Ground Rules forHigh-Tech Tools. People Management, London, Feb. 5 1998, 2 pages.
  • Townsend, Anthony M., Samuel M. DeMarie and Anthony R. Hendrickson. Virtual Teams: Technology and the Workplace of the Future. The Academy of Management Executive, Ada, Aug. 1998, 16 pages.
  • Wallace, Bob. Virtual Net Promotes Teamwork. Computerworld, Framingham, March 2 1998, 3 pages.
  • Wilson, Linda. Project: Siemens Business Communications Systems, Inc.: Virtual Training Saves $800K in First Year. Computerworld, Framingham, March 23 1998, 3 pages.
TECHNOLOGY, E-BUSINESS & WEB-BASED TOOLS: BOOKS IN FRENCH

  • Quéau, Philippe. Le virtuel: Vertus et Vertiges. Éditions Champ Vallon, Institut National de l'Audiovisuel, 1993.

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